Cookie Policy

Our cookie policy and how we use them

Last Updated: 5/6/2025

1. INTRODUCTION

This Cookie Policy explains how our Hotel Tracking Service (“Service”) uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

2. WHAT ARE COOKIES

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, us) are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website.

3. WHY DO WE USE COOKIES

3.1. Essential Cookies:

  • Authentication and security
  • Account session management
  • Remembering your preferences
  • Load balancing functionality

3.2. Performance and Analytics Cookies:

  • Understanding how you use our Service
  • Improving website performance
  • Monitoring error rates
  • Testing new features

4. TYPES OF COOKIES WE USE

4.1. Strictly Necessary Cookies:

  • Authentication cookies
  • Security cookies
  • Session management cookies

4.2. Functional Cookies:

  • Language preferences
  • Theme preferences
  • User interface customization

4.3. Performance Cookies:

  • Analytics data
  • Error monitoring
  • Load time tracking

5. HOW CAN YOU CONTROL COOKIES

5.1. Browser Settings:

  • Block all cookies
  • Delete cookies when closing the browser
  • Allow third-party cookies
  • Private browsing mode

5.2. Our Cookie Controls:

  • Cookie consent banner
  • Cookie preferences center
  • Individual cookie opt-outs

6. WHAT HAPPENS IF YOU DISABLE COOKIES

If you disable or decline cookies, please note that some parts of the Service may not function properly, including:

  • User authentication
  • Remembering your preferences
  • Some site functionality

7. THIRD-PARTY COOKIES

We use a minimal number of third-party services that may place cookies on your device:

  • Authentication providers
  • Analytics services
  • Performance monitoring

8. COOKIE EXPIRATION

Cookies have different durations:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain for a specified period
  • Authentication Cookies: Typically expire after your session ends

9. UPDATES TO THIS POLICY

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page.

10. CONTACT US

If you have questions about our Cookie Policy or our use of cookies, please contact us through our support channels.