Privacy Policy

Our privacy policy and how we use your data

Last Updated: 5/6/2025

1. INTRODUCTION

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Hotel Tracking Service (“Service”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy.

2. COLLECTION OF YOUR INFORMATION

2.1. Information You Provide:

  • Account registration information (name, email address)
  • Profile information
  • Hotel tracking and booking data
  • Communication and correspondence with us

2.2. Information Automatically Collected:

  • Device information (browser type, IP address)
  • Log and usage data
  • Location data (if permitted)
  • Cookies and tracking technologies

3. USE OF YOUR INFORMATION

3.1. We use the collected information for:

  • Providing and maintaining the Service
  • Personalizing your experience
  • Communicating with you about updates
  • Improving our Service
  • Analyzing usage patterns
  • Detecting and preventing fraud

3.2. We do NOT use your information for:

  • Selling to third parties
  • Marketing purposes without consent
  • Profiling or automated decision-making

4. DISCLOSURE OF YOUR INFORMATION

4.1. We may share your information with:

  • Service providers and contractors who assist in operation
  • Law enforcement when required by law
  • Other users with your explicit consent

4.2. We will NOT:

  • Sell your personal information
  • Share your data with third-party advertisers
  • Use your data for marketing purposes without consent

5. SECURITY OF YOUR INFORMATION

5.1. We implement security measures including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data backup procedures

5.2. While we use commercially reasonable security measures, we cannot guarantee absolute security.

6. DATA RETENTION

6.1. We retain your information:

  • As long as your account is active
  • As needed to provide the Service
  • As required by law
  • Until you request deletion

7. YOUR RIGHTS

7.1. You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent
  • Export your data
  • Object to processing

8. CHILDREN'S PRIVACY

The Service is not intended for users under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will delete that information immediately.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

10. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us through our support channels.